Yes! We do recommend using first names only for aesthetic purposes, but we can accomodate middle and/or last names, provided they are within the character limit.

To ensure that all text will fit properly, be readable, and look good in your CuSTEMized goodies, we have set certain character limitations for the Name. At times, font-size will be decreased to accomodate longer names. But there is a limit! If your daughter's name is longer than the character limit, we recommend using a shorter nickname for longer first names, omitting the last name if you have used one, using a last initial if you must, omitting the middle name if you have used one, using a middle initial if you must, or using just initials.

That depends! The font we are using to create your CuSTEMized goodies is called Patrick Hand. The font supports all basic latin characters as well as most of the latin extended ones. So if your accented letters and/or other special characters are among those included, then yes! If not, unfortunately, you will not be able to use them. We also do not allow code-like characters due to security reasons so we are unable to support symbol decorated names.

Please contact us! We may not be able to provide these hairstyles and/or facial features, etc, right away, but we will add them to the queue of hairstyles and/or facial features, etc, that we hope to develop and make available in the future.

Unfortunately, not really. The generated e-book, in particular, has many pictures, resulting in a very big file. However, you can navigate away from the page and your book will still be generating on our servers! We will send you an email once the book is done generating.

No worries! Just apply through our See It To Be It Program and we will ship you a CuSTEMized book for free! Thanks to the generous support from donors, we do have a small book fund in place so that parents who cannot afford these expenses can still get a spiral-bound book.

We ask for donations in order to cover the costs of printing, packaging, and shipping each CuSTEMized book. This cost includes manufacturing, packaging, shipping, and tracking. As a part of CuSTEMized's practices in transparency and accountability, feel free to contact us for a detailed break down of current materials cost.

Because each book is CuSTEMized and unique, we unfortunately do not get any discounts from printing services by printing in bulk. Through negotiations with multiple printing services, these are the best prices we can offer at the moment.

Of course! For best results, we do recommend ordering a book through us or alternatively a professional self-publishing service. If you're printing at home, we recommend printing on 8.5"x11" heavy stock or double-sided photo paper. Depending on your printer, borderless printing may cause certain important text and/or graphics to be cut off. So for best results at home, we recommend printing with a margin and cutting to size.

Please allow 2 to 3 weeks for delivery for books. Before your CuSTEMized book is shipped, our dedicated team of volunteers takes time to process your order, coordinate with our printing service to produce your unique book, inspect your book, reorder if necessary, package your final product, and then send it on its way. This time is included in the estimated shipping time.

No. Because each book is CuSTEMized and unique, we print each book individually every time a book is ordered. Printing, alone, generally takes 5 to 10 days. We may be able to offer more expedited shipping options in the future.

Yes. However, please allow an additional 2 to 4 weeks for international shipping.

Donations go towards (1) technology such as servers, bandwidth, maintenance, software and web development, (2) projects such as development of new goodies, (3) outreach, and (4) the book fund to help cover costs for parents who may not be able to afford a hardcover CuSTEMized book. If you would like your donation to be allocated to any particular purpose, please leave us a message when you make your donation or contact us.

Yes! Just leave a message when you make your donation or contact us and we will be happy to allocate your donation directly to the book fund.

Yes! Please check our Volunteer page for a list of current openings. If you don't see a position you like but would still like to get involved, just contact us with your ideas and we will do our best to meet your interests!

All positions are on a volunteer basis and are not paid. This allows us to maximize the amount of money from donations that goes directly into furthering our mission. In this same spirit, neither the founder nor any of the CuSTEMized team members are paid. We understand that many of our volunteer positions require a substantial commitment of time, much like a job. We hope that the experience you gain from volunteering will be sufficiently valuable. We may be able to reimburse you for costs incurred while volunteering such as travel. We will be happy to provide recommendation letters to volunteers who are applying for jobs in the future.

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